FAQs

1. What types of jewelry do you offer?

We offer a wide range of artificial jewelry pieces, including earrings, necklaces, bracelets, rings, and more.

2. What materials are used in your jewelry?

Our artificial jewelry pieces are made from high-quality materials, including stainless steel, brass, copper, and crystals.

3. Are your jewelry pieces hypoallergenic?

Yes, our jewelry pieces are hypoallergenic and suitable for sensitive skin.

4. Can I customize my own jewelry piece?

Yes, we offer customization services. Please contact us to discuss your design ideas.

5. What is your return and exchange policy?

We offer a 7-day return and exchange policy. Please see our full policy for details.

6. How do I care for my artificial jewelry?

To keep your artificial jewelry looking its best, avoid exposing it to water, harsh chemicals, or extreme temperatures.

7. Do you offer international shipping?

Yes, we ship worldwide. Please contact us for shipping rates and delivery times.

8. How long does shipping take?

Shipping times vary depending on your location. Please allow 3-7 business days for domestic delivery and 7-14 business days for international delivery.

9. Can I track my order?

Yes, you will receive tracking information via email once your order has shipped.

10. How do I contact customer service?

You can contact us by phone, email, or WhatsApp. Please see our contact page for details.